Health Insurance Marketplace Information You Want To Know

November 5, 2014

Do you or someone you know plan to use the Health Insurance Marketplace to purchase health care coverage in 2015? Are you prepared to navigate the Marketplace to find the health insurance plan that best fits you and your family needs?

Health Insurance 2015

Here is a short guide to changes and improvements at Healthcare.gov and the Health Insurance Marketplace to help you successfully navigate the Health Insurance Marketplace and find your best-fit health insurance.

Healthcare.gov – A New & Improved Website

The Healthcare.gov website has gone through a complete makeover just in time for the 2015 Enrollment period. The website has been updated and revised, making it much simpler for first-time users to navigate the site and complete the enrollment process.

One vital improvement? Most first-time applicants will be able to use a shorter, simpler online enrollment application, with fewer pages, mouse clicks and questions to navigate. This not only streamlines the application process, but should result in less applicant frustration.

Check out the new and improved Healthcare.gov website for yourself.

Marketplace Insurance

Para le gente que habla espanol – QuidadoDeSalud.Gov.

New Insurance Providers To Choose From

The Health Insurance Marketplace will have several new health insurance providers selling plans for the 2015 coverage year. To date, there has been a 25% increase in available health insurance providers, giving Marketplace applicants more options to find a health insurance plan that best fits their health care needs.

More health insurance providers is a win-win for everyone! Not only will consumers have more options and more choices for 2015, additional health insurance providers also means more competition. More competition can lead to potentially better pricing options for consumers and possibly saving them money on their 2015 plan purchases.

Most People Can Find an Affordable Plan

The Marketplace provides health care plan options at a variety of price levels, allowing most customers to find an affordable plan to match their needs. Last year, most adults with low-to-moderate incomes (less than $28,725) who applied for insurancee were able to find a plan with a premium less than $125 a month for individual coverage.

The same results are expected this year. Using the Marketplace is a good way to ensure you and your family will have 2015 health care insurance, at prices you can afford.

Are You Ready for the 2015 Marketplace Insurance Enrollment?

The Healthcare Insurance Marketplace is only open for a limited time, so mark your calendars. You don’t want to miss those key enrollment dates if you plan to purchase 2015 health insurance through the Marketplace.

Other information to help you better prepare for the 2015 Marketplace insurance enrollment include:

And, if you plan to use the Marketplace for your 2015 health insurance, consider signing up to receive important Open Enrollment news and updates. By registering for either email or text notifications, you can keep on top of key enrollment dates, pricing and plan information.

Health Insurance Marketplace

With this information, you are now ready to complete your 2015 Health Insurance Marketplace enrollment.

We Are Here To Help

Delaware Family Voices is here to help answer your questions before, during and after the Open Enrollment period. Please contact us and let us know how we can help you.

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Images from Healthcare.gov.


Health Insurance Marketplace Dates You Don’t Want To Miss

October 22, 2014

Are you or someone you know planning to apply for health insurance through the Health Insurance Marketplace? Then you might want to take note of the following important dates for the upcoming enrollment period.

Health Insurance Marketplace

Key Dates for 2015 Marketplace Enrollment

The 2015 Health Insurance Marketplace Open Enrollment period is fast approaching! This open enrollment period is when you can apply for 2015 health insurance coverage through the marketplace. If you are considering a marketplace insurance plan, or want change an existing marketplace insurance plan, you need to know these important dates.

These four key dates are crucial to ensuring you receive the marketplace health insurance benefits you want for 2015:

November 15, 2014 – The 2015 calendar year Open Enrollment period begins. You can apply for insurance coverage, choose to keep existing coverage, or change your coverage.

December 15, 2014 – This is the enrollment cut off date for coverage to begin on January 1st, 2015. If you want new coverage to begin on January 1st, your application must be completed by December 15. If you are changing plan coverage, you need to enroll by this date to prevent a lapse in coverage.

December 31, 2014 – Coverage ends for 2014. New coverage can begin as early as January 1st, 2015, so long as the application has been submitted by December 15th.

February 15, 2015 – Open enrollment ends. This is the last day you can apply for a 2015 Health Insurance Marketplace plan.

Mark your calendar now to ensure you don’t miss these important health insurance enrollment dates!

Health Care Insurance

Key Marketplace Enrollment Information

Here is additional information you want to take note of to keep your 2015 Marketplace health insurance coverage on track.

During Open Enrollment:

If you enroll between the 1st and 15th of the month, your coverage starts the 1st day of the next month.

If you enroll between the 16th and last day of the month, your coverage begins the first day of the 2nd following month. In other words, if you enroll on December 16, your coverage will not start until February 1st.

Those With Current 2014 Marketplace Coverage:

Your 2014 coverage will end on December 31st.

Those enrolled through the federal Marketplace will be automatically re-enrolled in their existing plan. Note that those enrolled in Medicaid will need to re-enroll.

If you want to change coverage, you will need to do so between November 15 and December 15 to ensure your coverage begins on January 1.

Outside The Open Enrollment Period:

If you miss the February 15th, 2015 final enrollment date, you may not be able to purchase Marketplace health coverage for 2015.

You may buy Marketplace insurance only if you qualify for a Special Enrollment Period due to a qualifying life event. Learn more about how to qualify for a Special Enrollment Period.

You can enroll in Medicaid or CHIP at any time.

Family Health Insurance

Connect With Health Insurance Marketplace

Enrolling for health insurance through the Health Insurance Marketplace can raise a lot of questions. Don’t feel you have to “go it alone.” There are several resources available for you to reach out and get answers to your Health Insurance Marketplace questions.

Got Questions? Call the Marketplace directly at (800) 318-2596 or TTY (855) 889-4325. The lines are open 24 hours, 7 days a week, except certain holidays.

Keep Up-to-Date – Subscribe to receive email or text message updates about new health insurance options and benefits.

Read the Healthcare.gov Blog – The Blog is full of helpful information and resources that can help you through the enrollment period.

Get Answers – Check the Marketplace Get Answers page for more more information about health coverage.

You can also follow what’s happening at the Health Insurance Marketplace via their Social Media venues: Facebook, Twitter, Google+ and YouTube.

How Can We Help?

Delaware Family Voices is here to help answer your questions before, during and after the Open Enrollment period. Please contact us and let us know how we can help you.

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Images from Healthcare.Gov.


Medicaid Managed Care and Mental Health 2014 Call Schedule

February 3, 2014

Do you have questions or concerns regarding your Delaware Medicaid Managed Care or Mental Health Care organization? Consider joining Delaware Family Voices, other families, and a wide variety of Delaware health care professionals in our monthly Medicaid Managed Care and Mental Health conference calls.

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These parent run conversations provide you the opportunity to ask questions, air grievances, or simply listen and learn. Our non-adversarial discussions are designed to help resolve your medicaid health care and mental health questions and concerns

The 2014 Medicaid Call Schedule

Calls are held the second Tuesday of each month from 11:00 am to 1:00 pm, EST, with the focus rotating monthly between Medicaid Managed Care and Mental Health coverage.

Medicaid Managed Care Call Schedule

Medicaid Managed Care calls address questions and concerns of families of children and youth with special health care needs who receive Medicaid Managed Care benefits. Families and representatives from Medicaid, Delaware Physicians Care Inc., United Healthcare and other agencies participate in these calls. The 2014 call dates are:

February 11th
April 8th
June 10th
August 12th
October 14th
December 9th

Medicaid Mental Health Care Call Schedule

Medicaid Mental Health calls address questions and concerns of families with children and youth who have mental health and behavioral/emotional needs. Families and representatives from the Division of Prevention and Behavioral Health Services, Disability Law, Medicaid, Delaware Physicians Care Inc., United Healthcare and other agencies participate in these calls. The 2014 call dates are:

March 11th
May 13th
July 8th
September 9th
November 11th

Note: Do you have specific Medicaid questions, concerns or issues that you would like addressed during a call? If possible, please email Delaware Family Voices prior to the call. It will help us be better prepared to help you as well as ensure we have the necessary professionals available during that month’s call. Please place either ‘Medicaid Managed Care’ OR ‘Children’s Mental Health’ in the subject line of your email.

NOTE: Monthly calls are focused on either Medicaid Managed Care or Mental Health coverage, however you can ask your Medicaid question regardless of the monthly call focus.

How To Participate In a Call

Mental Health Panel Calls

All calls begin at 11:00 am EST and last until 1:00 pm. Calls may end earlier if all questions are answered.

To join a call, follow these dial-in instructions.

Dial 1-800-391-2548
Enter Participant Code: 53192759#

You should now be connected into the call.

For additional information, instructions on how to participate, or to be added to the call reminder list, contact Ann Phillips at annp@defv.orgor refer to the Medicaid Managed Care / Mental Health Calls Flyer.

Need Help Now?

Call us! You don’t need to wait for the Medicaid calls to voice your concerns or ask for assistance. Families are encouraged to call Delaware Family Voices whenever they have medical or mental health questions or concerns. Please call 302-669-3030 for immediate assistance.

Delaware Family Voices

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Delaware Family Voices is a 501 C3 Non-profit organization. Consider Donating to our organization and help support Delaware families in need.

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QuestionBox image via JaredCherup at Flicker.

Announcing the 2013 Managed Care and Mental Health Care Call-In Schedule

January 3, 2013

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The January through June schedule for the Delaware Family Voices Managed Care and Mental Health conference calls is now available. The calls will continue to be held on the second Tuesday of each month and will be from 11:00am to 1:00pm, EST. Specific dates and topics of discussion are as follows:

January 8 – Mental Health

February 12 – Managed Care

March 12 – Mental Health

April 9 – Managed Care

May 14 – Mental Health

June 11 – Managed Care

Other call details have not changed, and are detailed below.

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Join Delaware Family Voices, other families, and various health care professionals in monthly parent-managed conference calls on Medicaid, managed care and mental health concerns.

Delaware Family Voices hosts monthly conference calls to provide families and professionals the opportunity to work together and address questions and issues families might have regarding mental health, Medicaid, and managed care. Representatives from the Division of Prevention and Behavioral Health Services, Disability Law, Medicaid, Delaware Physicians Care Inc., United Healthcare, and other agencies will be available during these calls to personally address any questions and concerns.

There are two different call types:

Mental Health – To address questions and issues families might have related to children’s mental health and behavioral needs. If you have questions about the child mental health system, obstacles to finding care, or need guidance in navigating these services, join us for the opportunity to speak with others on children’s mental health issues.

Medicaid and Managed Care – To address questions and issues families might have with Medicaid and the managed care system. These parent-run calls provide you the opportunity to ask questions, air grievances or simply listen and learn more about the Medicaid and managed care organizations.

How to Participate in a Call:

Please note that all call-ins start promptly at 11:00am EST and will typically run until 1:00pm.

Anyone may join a call by following these dial-in instructions. The call-in procedure is the same for each call:

Dial 1-800-391-2548
Enter Participant Code: 53192759#

At this time, you will be connected into the call.

If you have questions or concerns about your child’s Medicaid, managed care coverage, or mental health issues and would like it addressed during a call-in, please email your concerns prior to the call-in date. This provides us with the opportunity to be better prepared in addressing your questions or concerns.

For additional information on future call-ins, instructions on how to participate, and to be added to our call reminder list, please contact Ann Phillips at annp@defv.org.

Check out the Managed Care / Mental Health Call In Flyer for additional information.

Have questions now?

You don’t need to wait until a call-in to ask for assistance. Families are encouraged to call Delaware Family Voices at any time with medical or mental health questions or concerns. Please call 302-221-5360 and we will provide you with immediate assistance.

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Managed Care and Mental Health Conference Calls

October 3, 2012

Join Delaware Family Voices, other families, and various health care professionals in monthly parent-managed conference calls on Medicaid, managed care and mental health concerns.

Delaware Family Voices hosts monthly conference calls to provide families and professionals the opportunity to work together and address questions and issues families might have regarding mental health, Medicaid, and managed care. Representatives from the Division of Prevention and Behavioral Health Services, Disability Law, Medicaid, Delaware Physicians Care Inc., United Healthcare, and other agencies will be available during these calls to personally address any questions and concerns.

There are two different call types:

Mental Health – To address questions and issues families might have related to children’s mental health and behavioral needs. If you have questions about the child mental health system, obstacles to finding care, or need guidance in navigating these services, join us for the opportunity to speak with others on children’s mental health issues.

Medicaid and Managed Care – To address questions and issues families might have with Medicaid and the managed care system. These parent-run calls provide you the opportunity to ask questions, air grievances or simply listen and learn more about the Medicaid and managed care organizations.

How to Participate in a Call:

The call-in schedule for the remainder of 2012 is as follows. Please note that all call-ins start promptly at 11:00am EST and will typically run until 1:00pm.

October 9th – Medicaid and Managed Care

November 13 – Mental Health

December 11 – Medicaid and Managed Care

Anyone may join a call by following these dial-in instructions. The call-in procedure is the same for each call:

Dial 1-800-391-2548
Enter Participant Code: 53192759#

At this time, you will be connected into the call.

If you have questions or concerns about your child’s Medicaid or managed care coverage, and would like it addressed during a call-in, please email your concerns prior to the call-in date. This provides us with the opportunity to be better prepared in addressing your questions or concerns.

For additional information on future call-ins, instructions on how to participate, and to be added to our call reminder list, please contact Ann Phillips at annp@defv.org.

Check out this flyer for additional information.

Have questions now?

You don’t need to wait until a call-in to ask for assistance. Families are encouraged to call Delaware Family Voices at any time with medical or mental health questions or concerns. Please call 302-221-5360 and we will provide you with immediate assistance.